SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luxeaccessoria.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of luxeaccessoria.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i've found this 360° rotation car phone holder to be incredibly useful. the ability to rotate my phone to any angle is a huge plus, especially when using navigation apps. the gravity clamp is strong and reliable, holding my phone securely in place without any slipping. it was very easy to install and fits a wide range of smartphones. the holder is stable and doesn't shake or move, even on rough roads. the quality and durability of the holder are excellent. it has made using my phone in the car much easier and safer, providing a hands-free experience that is essential while driving. i highly recommend this phone holder to anyone in need of a versatile and dependable car mount.
I can't express how happy I am with this purchase! Not only does it fit all smartphones from 4.7 to 7.2 inches perfectly but also ensures unobstructed airflow from car vents—an often overlooked detail by other brands but absolutely essential during summer months!
this phone holder has been a great purchase. the 360° rotation is very convenient for adjusting the phone's position. the gravity clamp is strong and holds my phone securely. it was simple to install and works with any smartphone. the build quality is excellent and it stays in place without any issues. it makes navigating and using my phone while driving much safer. highly recommend it!
I was initially drawn to this item because of its sleek look but once installed I quickly realized there’s more than meets eye here: reserved charging space allowing charge without removing device? Genius idea indeed!
I'm loving how this holder doesn't obstruct my car's airflow. It's a small thing but makes a big difference.
Super happy with this purchase, it's made my commutes so much easier!
The gravity expansion feature grips your phone securely as soon as you place it in the holder; impressive tech indeed! And let’s not forget robust clips keeping your phone steady and preventing falling even on rough roads giving me peace of mind while driving.
One-hand operation is a lifesaver. I can't I used to drive without this holder.
This holder fits all smartphones perfectly, no more wobbling on bumpy roads.
this car phone holder has been a wonderful addition to my car. the 360° rotation feature is incredibly useful, allowing me to find the perfect viewing angle for my phone. the gravity clamp mechanism works flawlessly, securely holding my phone in place without any slipping. installation was simple and it fits all types of smartphones. the holder is very stable and doesn't move even on bumpy roads. the quality of the materials is excellent, and it feels very durable. using this holder has made navigating and using my phone much safer and more convenient while driving. i am very satisfied with this purchase and would highly recommend it to others.
I'm by the gravity expansion feature; it grips my phone securely as soon as I place it in the holder.
As a frequent traveler, I've tried many car phone holders. This one, however, stands out for its unique features and excellent build quality. The anti-fall clip keeps my phone steady even on the roughest roads – it's such a not to worry about my phone falling while driving! Plus, the gravity expansion feature grips my phone securely as soon as I place it in the holder - no more fumbling around trying to secure my device.
Love how compact and collapsible this design is. Easy storage when not in use.
One of the best things about this holder is that you can operate it with just one hand—so convenient when you're always on-the-go like me! And let’s not forget about reserved charging space allowing charge without removing device; such a thoughtful addition indeed!
Impressive
The 360° rotation lets me adjust viewing angles easily while driving – top marks for usability!
i love this car phone holder. the 360° rotation is incredibly useful for getting the perfect angle. the gravity feature is very secure, holding my phone tightly without any slipping. it was easy to set up and fits all smartphones well. the holder is very stable, even when driving on uneven roads. it’s made my driving experience much more convenient and safe. definitely a must-have for any driver.
This product is brilliant! The gravity expansion feature grips my phone securely as soon as I place it in the holder - no more sliding!
Finally a car phone holder that doesn't block air vents. Plus, its wide compatibility means it fits all smartphones perfectly. Very happy with this purchaseli>
This product is truly exceptional. It has an adjustable arm that lets me find the perfect viewing angle with 360° rotation—a much-needed feature when using navigation apps. Furthermore, its compact and collapsible design makes storage easy when not in use—no more bulky accessories cluttering up my car!
The 360° rotation allows me to adjust viewing angles easily while driving – fantastic usability!
convenient
i've been using this 360° rotation car phone holder for a few weeks now and i'm extremely pleased with it. the rotation feature allows me to adjust my phone to any angle, making it very convenient to use. the gravity mechanism is fantastic, holding my phone securely without any need for manual adjustments. installation was very straightforward, and it fits all smartphones perfectly. the build quality is impressive; it's sturdy and stable even on rough roads. this holder keeps my phone in a perfect position for navigation and hands-free calls, making my driving experience much safer and more enjoyable. i highly recommend this phone holder to anyone looking for a reliable and versatile option for their car.
No blocked air vents and firm grip even on rough roads - brilliant!
superb