SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of zovin.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of zovin.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this has been such a great addition to my kitchen! i’ve been using it every morning to make eggs, and it’s been a real time-saver. the nonstick surface is incredible—nothing sticks, and the eggs come out perfectly every time. it’s also really easy to clean, which is a big plus for me. i love that i can cook multiple eggs at once, and they always cook evenly. it’s lightweight and compact, so it doesn’t take up much space in my kitchen. overall, it’s a fantastic product, and i’m really happy with it. would definitely recommend to others!
works fine, but the nonstick surface isn’t as effective after a few uses. still useful for quick breakfasts.
This pan is a godsend! I've made perfect eggs every time since getting it. It's non-stick feature makes the clean-up so easy too, no more scraping off burnt egg!
I'm impressed with how non-stick it really is! The food slides right off.
Impressive
😍 love this little gem! cooks my morning eggs just right and cleaning up is a breeze...quality product 👌
I adore this 4-cup pan - it's taken breakfast to another level in our house. Now we can all eat together as a family because the food gets ready at once.
best investment i've made in kitchenware...perfect eggs every time with this 4 cup pan.
pretty good
👍 no more juggling multiple pans in the morning. this 4-cup wonder does it all.
can't believe how much easier my mornings are now with this 4-cup frying pan. everything cooks evenly and its super easy to clean.
Satisfactory
It's so easy to use and clean Makes my cooking experience hassle-free!
The best part about this frying pan? The ability to cook multiple items at once without them merging into each other. Plus, nothing sticks which means quick cleanup afterwards.
recommend
got one of these for my husband who loves making us breakfast on weekends...he says its great being able to whip up four eggs simultaneously with zero stickiness 🙌
it’s okay, but eggs stick sometimes. cleaning is still pretty easy, and it’s convenient for quick meals.
Efficient