SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luxeaccessoria.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of luxeaccessoria.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like that it’s suitable for various phone models – very versatile! 😎
this car phone holder is fantastic. the magnetic hold is very strong, keeping my phone securely in place no matter how rough the road. the 360-degree rotation is a great feature, allowing me to easily adjust my phone to the perfect angle. installation was quick and easy, and it fits perfectly in my car's air vent and on the dashboard. the design is sleek and doesn’t obstruct my view at all. it’s made using my phone for GPS and hands-free calls so much easier and safer. i’m very happy with this purchase and would highly recommend it to anyone looking for a reliable and stylish phone holder for their car.
The universal ball joint feature allows me to adjust to any angle - super convenient!
This product has exceeded my expectations with its strong magnet and 360-degree rotation capability. Not only does it hold up well even on bumpy roads but also allows me to find the best viewing position effortlessly.
The fact that this holder comes with built-in magnetic cable clips just shows how thoughtful the design is. No more tangled cords — everything stays neat and within reach all the time!
This car phone holder is excellent. The magnetic hold is very strong and keeps my phone secure even on rough roads. The 360-degree rotation is a fantastic feature, allowing me to adjust my phone to the perfect angle. Installation was quick and easy, and it fits well on both the air vent and dashboard. The design is sleek and doesn’t obstruct my view. It’s made using my phone for GPS and hands-free calls so much safer and more convenient. Highly recommend it.
What I love about this product is its 360-degree rotation capability. The universal joint allows me to adjust my phone to any angle, providing the best viewing position for navigation or hands-free calls. It's an incredibly thoughtful design that enhances user experience significantly.
Magnetic cable clips are such a practical feature! They keep my charging cable organized and within reach.
One thing stands out about this holder is its firmer clamping design - there’s zero chance of your phone slipping off during sudden brakes or sharp turns. Plus, those soft silicone pads are indeed very useful – they prevent scratches and other potential damages without compromising grip strength.
This product has exceeded my expectations with its wide compatibility — whether you own an Apple, Xiaomi, Huawei, Samsung...you name it! This thing works flawlessly with different types of phones which makes sharing cars so much easier in our family.
Solid
The magnetic cable clips ensure that my charging cord is always organized and within reach.
The soft silicone pads are a nice touch, they protect my device from scratches and other potential damages without compromising on the firm grip which gives me peace of mind every time I use it.
Soft silicone pads protect my device from scratches and damage.
i absolutely love this car phone holder. the magnetic grip is incredibly strong, keeping my phone securely in place even on the bumpiest of roads. the 360-degree rotation feature is fantastic, allowing me to adjust my phone to the perfect angle for navigation or taking hands-free calls. installation was super easy and it fits perfectly in my car's air vent without obstructing any controls. the design is sleek and unobtrusive, making it a great addition to my car. it’s made my driving experience so much more convenient and safe. i highly recommend this phone holder to anyone looking for a reliable and stylish way to mount their phone in the car.
No more tangled cords thanks to those built-in magnetic cable clips! 👍👍
I really appreciate how versatile this product is - whether you own an Apple, Samsung, Vivo...you name it! And because of its wide compatibility, everyone in our family can use it without any issues.
Love the 360-degree rotation feature! It the best viewing position for navigation or hands-free calls.
This design ensures a secure grip, preventing my phone from slipping or falling. So reliable and safe!
The holder's strong magnetic absorption is a standout feature. Equipped with four reinforced magnets, it ensures that my phone remains firmly in place even on the bumpiest roads. This has been particularly useful when navigating unfamiliar terrains or making important hands-free calls during drives.
Great product! The strong magnetic absorption ensures my phone stays put, even on the bumpiest roads. Highly recommended.
i’m really impressed with this phone holder. the magnet is very strong and holds my phone securely in place. the 360-degree rotation is a great feature that allows me to adjust my phone to any angle i need. it was easy to install and fits perfectly in my car's air vent. the design is sleek and minimalistic. it’s made using my phone for navigation and calls much easier and safer. i highly recommend this product.
I must say that those soft silicone pads are indeed very useful – they prevent scratches and other potential damages without compromising grip strength. My phone looks as good as new even after months of use.
Strong magnets keep my phone steady, even on the bumpiest roads.
I can't emphasize enough how secure this holder is. The firmer clamping design ensures that there's zero chance of your phone slipping off during sudden brakes or sharp turns.